Privacy Policy

This Privacy Policy explains how Sunray Agency ("we", "us", or "our") collects, uses, and protects your information when you use our websites and services, including https://www.sunrayagency.site (the "Site").

Information we collect

• Information you provide. When you contact us via forms on the Site, we collect your name, email address, phone (optional), and the message you submit.
• Usage data. We may collect basic analytics such as pages viewed, referrer, device and browser information, and approximate location (country/region). This helps us understand product usage and improve performance.
• Cookies and similar technologies. We use essential cookies to operate the Site and may use analytics cookies to understand engagement. You can control cookies through your browser settings.

How we use your information

• To respond to your inquiries and provide customer support.
• To operate, maintain, and improve the Site and our services.
• To analyze usage and performance to make informed improvements.
• To comply with legal obligations and enforce our terms.

Legal bases for processing (EEA/UK users)

Where GDPR or UK GDPR applies, we process personal data on the following legal bases: (i) your consent (for non-essential cookies/analytics), (ii) performance of a contract (when you engage with us), and (iii) our legitimate interests in operating and improving the Site, provided those interests do not override your rights and freedoms.

Data sharing

We do not sell your personal information. We may share limited data with service providers who help us run the Site (for example, email delivery or analytics). These providers are bound by confidentiality and process data only on our instructions. We may disclose information if required by law or to protect our rights, users, or the public.

International transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for cross-border transfers.

Data retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, messages sent via our contact form may be kept for reasonable business records and support.

Your rights

Depending on your location, you may have rights such as access, correction, deletion, restriction or objection to processing, data portability, and the right to withdraw consent. To exercise a right, contact us at hello@sunrayagency.site.

California residents may have rights under the CCPA/CPRA, including the right to know, delete, and correct certain personal information. We do not sell or share personal information for cross-context behavioral advertising.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

The Site is not intended for children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will post the updated policy on this page with a new effective date.

Contact

You can also reach us via the contact form.